Privacy Policy 71cuci – Our Commitment to Protecting Your Personal Data

This Privacy Policy is issued by 71cuci ("we", "71cuci", or "the platform") and applies to all personal information collected from or in connection with individuals who register, browse, or use the 71cuci online casino platform at 71cuci.my.

We understand that entrusting your personal information to any digital platform is a significant decision — one that requires full confidence in how that information is handled. At 71cuci, your trust is our most valued asset, above any business metric or performance indicator. That is why we have written this Privacy Policy in clear, plain language rather than confusing legal jargon.

This policy covers:

• The types of personal information we collect from 71cuci members.
• How we use that information to provide and improve our services.
• Parties that may receive or have access to your information under certain circumstances.
• Data retention periods and data deletion procedures.
• Your rights as a data owner and how to exercise them.
• The use of cookies and other tracking technologies on the 71cuci platform.

This Privacy Policy should be read together with Terms & Conditions 71cuci for a full overview of your rights and responsibilities as a member of our platform.

71cuci collects members' personal information through various means — directly when you register or use our platform, automatically when you browse our website, and occasionally from trusted third-party sources such as payment providers.

The following are the categories of information we collect:

71cuci uses the personal information collected for the following purposes, all of which are aimed at delivering a better, safer, and more responsible online casino experience to all members in Malaysia:

• Identity and eligibility verification: To ensure that only eligible individuals (aged 18 and above and Malaysian residents) are able to register and play at 71cuci.
• Online casino service provision: To enable you to play games, make deposits and withdrawals, and access all features on the 71cuci platform.
• Financial transaction processing: To process deposits via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX, as well as to process withdrawals to your bank account or digital wallet.
• Service communications: To send you important notifications regarding your account, platform updates, policy changes, and responses to your customer support enquiries.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, multiple account usage, money laundering, and any misuse of the 71cuci platform.
• Responsible gaming: To monitor playing patterns and enable us to reach out to members showing signs of problem gambling, in line with 71cuci's commitment to responsible gaming.
• Platform improvements: To analyse aggregated usage patterns (without identifying individuals) for the purpose of improving 71cuci's platform performance, design, and game catalogue.
• Marketing communications: To send promotional offers, bonuses, and the latest 71cuci news to members who have consented to receive such communications. You may withdraw this consent at any time.

71cuci will not use your personal information for any purpose not stated above without first obtaining your explicit consent.

71cuci does not sell, rent, or trade members' personal information to any third party for commercial or marketing purposes. This is a non-negotiable principle, and we uphold this commitment without exception.

However, there are limited circumstances in which 71cuci may need to share your personal information with certain parties:

• Payment service providers: To process deposit and withdrawal transactions, the necessary financial information is shared with payment providers such as Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX banking institutions. All such providers are bound by strict confidentiality agreements.
• Gaming software providers: Game providers such as Playtech may receive technical information necessary to ensure games function correctly. This information is strictly limited to technical requirements only.
• Government authorities and legal compliance: 71cuci may be required to disclose members' personal information to Malaysian authorities in certain circumstances defined by law — including criminal investigations, court orders, or Anti-Money Laundering (AML) compliance requirements.
• Business transfers: If 71cuci is involved in a merger, acquisition, or asset transfer, members' personal information may be transferred to the receiving party, subject to appropriate advance notice being given to all affected members.

71cuci retains members' personal information for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or for as long as required under applicable Malaysian law — whichever is longer.

As a general guide for 71cuci members:

• Active account data: Account information and active member profiles are retained for the duration of your active membership with 71cuci.
• Financial transaction records: The history of all deposit and withdrawal transactions is retained for a minimum of 7 years after the transaction date, in line with Malaysia's financial and anti-money laundering legal requirements.
• Gaming activity records: Game log data is retained for 5 years for auditing purposes, dispute resolution, and responsible gambling requirements.
• Marketing data: Information used for marketing communications is retained until you withdraw your consent or close your 71cuci account.
• Closed accounts: After an account is closed, basic personal information and financial records are retained for the period required by law before being permanently deleted from 71cuci's systems.

Once the relevant retention period has elapsed and there is no legal requirement to retain the data further, 71cuci will securely delete or anonymise your personal information from all our systems.

71cuci invests seriously in data security infrastructure designed to protect our members' personal information from cyber threats, unauthorised access, and data breaches. Below is an overview of the technical security measures we have implemented:

• 256-bit SSL Encryption: All communications between your device and 71cuci's servers are protected with 256-bit SSL encryption. This means that any information you send to us — from login credentials to transaction data — cannot be read by any party that may intercept the communication.
• Two-factor authentication (2FA) system: 71cuci members can enable two-factor authentication for an added layer of protection on their accounts. We encourage all members to make use of this security feature.
• Continuous account activity monitoring: Our system monitors account activity around the clock to detect suspicious patterns or unauthorised access attempts, and takes proactive preventive measures.
• Data segregation: Sensitive data such as passwords are stored in encrypted (hashed) form and are never saved as plain text in any 71cuci database.
• Strict internal access controls: Only 71cuci staff who require access to specific data within the scope of their role are authorised to do so, in accordance with the principle of least privilege.
• Periodic data backup: Data is periodically backed up to secure server locations to ensure service continuity and data protection in the event of a system failure.

As a 71cuci member, you hold important rights over your personal data, protected under Malaysia's Personal Data Protection Act 2010 (PDPA) and 71cuci's internal policies:

• Right of Access

  You have the right to request a copy of all personal information that 71cuci holds about you. We will provide this information within a reasonable timeframe upon receipt of a valid request.

• Right to Rectification

  If any personal information held by 71cuci about you is inaccurate or out of date, you have the right to request a correction. You may update certain information yourself through your account settings.

• Right to Erasure

  In certain circumstances, you have the right to request deletion of your personal information from 71cuci's systems. Please note that this right may be subject to legal data retention requirements that take precedence over deletion requests.

• Right to Object

  You have the right to object to the use of your personal information for direct marketing purposes at any time. Upon receiving your objection, 71cuci will immediately cease using your information for that purpose.

• Right to Data Portability

  You have the right to request your personal information in a machine-readable format for the purpose of transferring it to another service provider, where this is technically feasible for 71cuci.

• Right to Restriction of Processing

  In certain circumstances, you may request that 71cuci restrict the processing of your personal data — for example, while we review a dispute regarding the accuracy of the information we hold.

To exercise any of the rights above, please contact the 71cuci customer support team by email at [email protected] stating the right you wish to exercise and your account details. We will process your request within 30 business days from the date we receive your complete submission.

The 71cuci platform uses cookies and similar tracking technologies to enhance your user experience, enable certain features, and help us understand how our platform is used so we can continue to improve it.

The following are the types of cookies we use:

You can control and manage cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of some 71cuci platform features.

71cuci takes seriously its responsibility to ensure that our online casino platform is not accessed by individuals under the age of 18. This is a legal and ethical obligation that we uphold with the utmost care.

Our policy regarding children and underage users is as follows:

• 71cuci does not knowingly collect personal information from individuals under the age of 18.
• All new accounts are required to verify that the applicant is 18 years of age or older during the registration process.
• Should 71cuci discover that personal information belonging to a child under the age of 18 has been collected without our knowledge, we will take immediate steps to delete that information and close the relevant account.
• Parents or guardians who suspect their child has registered on 71cuci are encouraged to contact us immediately at [email protected] for prompt action.

71cuci reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or improvements to how we operate. Any material amendments will be communicated to members via a prominent notice on the platform or by email to the address registered to your account.

Your continued use of the 71cuci platform following the publication of any amendments to this Privacy Policy will be deemed as your acceptance of the revised policy. We encourage you to review this page periodically.

If you have any questions, concerns, or complaints regarding how 71cuci handles your personal data, or if you wish to exercise any of your privacy rights, please contact us through the following channels:

We also wish to inform you that you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia if you believe that 71cuci has not handled your personal information in accordance with the requirements of the Personal Data Protection Act 2010.